Online Tutoring: Frequently Asked Questions

How can I prepare for my online session?

  • Choose a location with few interruptions and little ambient noise.
  • If you can hardwire your computer, you will experience less lag and have more clarity.
  • Have your assignment or draft paper handy on your computer to share with your tutor.
  • Have a phone handy. You can still share your screen and have a conference using your phone.

Will I work with a real tutor?

Yes, one of our tutors from the Center for Excellence in Writing will be live with you.

Will the session take place in real time or via email?

You will meet at a set time that you select on our scheduler. You will be in real time with your tutor.

Do I need a special program on my computer for online tutoring?

No, you will be sent a URL by email. Click on the link and you will be prompted to download a plugin that only takes a few seconds, and then you will be connected to the website for the meeting.

Can the tutor see me?

The webcam is optional, however we don't recommend since it uses a lot of bandwidth and slows the session down.

Can the tutor hear me?

You will be prompted to turn on your microphone. Then you and the tutor can talk using the computer.

Can the tutor see my paper?

If you have a draft on your computer, the tutor will ask you to share your document and tell you how.

Can the tutor get access to my computer?

No, only you have access to your computer.