Director of Academic Advising Services
Advising; Office of the Dean
Office: ZEB 229
Jacqueline "Jacky" Diaz has worked in the field of education for over 15 years and has been a part of the College of Arts, Sciences & Education at FIU since 2010 when she began as a Bridge Advisor for the college. In her current role as Director of Advising & Student Success, she oversees a team of advising administrators, academic advisors, and career counselors. In addition, she supports the Dean with developing and implementing student success initiatives related to student engagement and retention, timely graduation and post-graduation career planning. Jacky serves as the Dean's designee for undergraduate student services in CASE. Jacky earned her Bachelor's degrees in Psychology and English from the Florida State University, where she also earned a Master's degree in English Education. In her previous professional role, Jacky taught high school English & Social Studies in Tallahassee, FL and as a lead teacher helped establish Leon County's first high school career academies. A Miami native, Jacky shares her home with her college sweetheart, her two boys, and their beloved puppy.